Better Customer Service.
Organizations are struggling to provide a better and more consistent digital channel communication experience across the customer lifecycle. Businesses want an enterprise-level digital communication platform that provides a broader and richer set of digital multichannel communication capabilities. One that is quick to deploy, easy to use, offers more flexibility, and supports omni-channel communications. Telrock meets this need with SmartService – a cloud based, feature rich digital channel communications platform, that can be quickly deployed.
- Welcome messages underwriting/application or service processing update alerts
- Account application, coverage or service approval alerts
- Service, account or coverage activation alerts