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Modern omni-channel collections software and customer lifecycle engagement solutions designed and developed by a proven team with unparalleled expertise and experience.

About Us
Telrock is a global provider of modern, omnichannel intelligent software solutions delivered as Software as a Service (SaaS). Our flagship solutions improve consumer debt collections and deliver client configurable omnichannel engagement capabilities across the entire customer lifecycle. All our solutions are PCI DSS compliant and are built on modern, performant private cloud technologies. We deliver and support our solutions in North America from our Atlanta, USA office and in Europe, Middle East and Africa (EMEA) from our London, UK office.

We serve the following markets:

1st Party Collections - Banks, Finance Companies, Credit Unions, Utility, Telecom, Healthcare, Government

3rd Party Collections - Collection Agencies, Business Process Outsourcing, Debt Buyers
Who we are

Meet our Management Team

Our team brings an unparalleled level of expertise at all levels of our organisation from informed investors with highly successful track records growing software companies through to management team members with deep, proven domain and functional experience.

Gordon Crawford | Telrock

Gordon Crawford

Chairman ED Group Holding Ltd
Jon Lee | Telrock

Jon Lee

Board Director
Dale | Telrock

Dale Williams

Mark H | Telrock

Mark Hutton

Chief Technology Officer

Ray Jackson

Chief Information Security Officer
Tom Marrett | Telrock

Tom Marett

Finance Director
Morgan Nagle | Telrock

Morgan Nagle

Product Director
Ursula | Telrock

Ursula White

SVP, Service Delivery & Governance
john Hotti | Telrock

John Hotti

Chief Information Officer
Rob Fite | Telrock

Rob Fite

SVP, Business Development & Marketing, North America

Nigel Young

Director of Sales and Marketing, EMEA


Telrock is proud to include the following organizations as partners. Please contact us if interested in becoming a partner.

Call or email us for more information.

  • UK London:+44 (0) 207 183 1573
  • North America:1 678 451 9975