What we do is add a Banking standard service wrap and Enterprise functionality wrap around SMS gateways. That’s it in 10 words. We do other stuff, but core to our Products is “Communications Engine” – something we have been developing constantly and running in production with millions of messages for over 10 years.
Having an alert advising something is broken without people and processes in place to react and properly manage the issue behind the alert – is worthless. Telrock have invested significant time and effort into the design and implementation of its tools and processes around Monitoring.